FAQ
Where can I find Shadowline in my area?
Over 3,000 department and specialty stores across American
and several foreign countries carry Shadowline. However
each store may only carry a portion of our line.
Some of our larger department store customers include
Belk, Boscov’s, Dillard’s, Peebles, Stage
Stores, Von Maur and many other fine stores. We also
sell to fine catalog companies like National Wholesale
and Arizona Mail Order.
If you cannot find Shadowline products where you live,
we invite you to purchase through our web site (which
features all our current products), a catalog and/or
visit one of our outlet stores. For a list of our outlet
stores, click here.
Are all your products featured on the website?
Yes. If it is not shown on our web site, it is not
available. However, you may find the last few offerings
of a discontinued style or color in the Sales
area of
our web site. Please check the web site often because
new products are added regularly.
I like the style, but can I get it in another
color?
Unfortunately, no. If the color you want is not listed,
we do not make that style in that color.
I purchased a certain style previously, but
it’s no longer offered. Why?
Shadowline adds numerous new styles every season, which
means we must also discontinue styles to allow for the
new additions. We carry our basics on a year round basis,
but must add and discontinue fashion merchandise as
sales and seasons dictate.
You may find the last few offerings of a recently discontinued
style or color in the Sales
area of our web site.
Where can I find out more about your fabrics?
Please refer to the Fabric Glossary
for more information about our fabrics. Shadowline
offers a variety of fabrics; from our exclusive 100%
Nylon Opacitrique® to Modal® blends. A more
detailed explanation can be found in the glossary.
When are new products introduced?
New products are introduced all the time, so be certain
to check our web site frequently.
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